Your command center

Your Nest. Your Business at a Glance.

Everything your website and chatbot collect, in one place. Bookings, customers, revenue, intelligence. This is where you see everything Pidgie does for you.

The NestThis Week
Demand Heatmap
Revenue
โ–ฒ 23%
vs last week
By Channel
See a DemoBook a Call

Four Channels. One View.

Your customers reach you from everywhere. Your website. WhatsApp. Instagram. Facebook Messenger. Your chatbot handles them all. The Nest shows you the results.

๐Ÿชบ
The Nest
๐Ÿ’ฌ
Website Chat
Chatbot conversations on your website
๐Ÿ“ฑ
WhatsApp
Messages, leads, and bookings via WhatsApp
๐Ÿ“ธ
Instagram
DM conversations and leads
๐Ÿ’Œ
Messenger
Conversations and leads via Facebook

Four ways your customers reach you. One place to see it all.

Mon
Tue
Wed
Thu
Fri
Sarah M.๐Ÿ“ฑ
9:00Confirmed
James L.๐ŸŒ
10:30Pending
Priya K.๐Ÿ“ธ
11:00Confirmed
Marco R.๐Ÿ’Œ
14:00Completed
Leila A.๐Ÿ“ฑ
15:30Confirmed
Bookings

Your Calendar, Your Rules

See every booking across all channels. Know who booked via WhatsApp vs your website. Manage your full schedule from one calendar with color-coded channel sources and real-time status tracking.

  • Channel-coded bookings: see exactly where each customer came from
  • 8 booking statuses with full transition history
  • Staff assignment and service selection in one view
Analytics

See the Patterns. Spot the Opportunities.

Revenue per channel. Demand heatmap. Slot utilization. Staff performance. Every number that matters, computed from real booking data. No guesswork, no spreadsheets.

Demand Heatmap
MonTueWedThuFriSatSun
Revenue Trend
Revenue by Channel
Website WhatsApp Instagram Messenger
  • Revenue attribution across all 4 channels
  • Demand heatmap showing booking density by day and hour
  • Idle capacity calculated so you know exactly what you are missing
Customers

Know Your Customers Like a Neighbor

Visit frequency. Preferred services. Spending patterns. Rebooking likelihood. Every customer gets a profile built automatically from their interactions across all channels.

  • Automatic tags: loyal, overdue, high spender, at-risk, new
  • Visit pattern detection (e.g., "Amanda visits every 28 days")
  • Customer lifetime value computed per customer
AM
Amanda Chen
Customer Value: โ˜…โ˜…โ˜…โ˜…โ˜…
๐Ÿ”„Visits every 28 days, prefers Saturdays
LoyalHigh SpenderRegular
Haircut, Mar 2๐ŸŒ
Color treatment, Feb 3๐Ÿ“ฑ
Consultation, Jan 5๐Ÿ“ธ
Leads

Every Conversation That Did Not Convert Is an Opportunity

Temperature scoring tells you who is ready to buy and who is cooling off. Follow-up suggestions help you close. Unmet demand detection tells you what customers want that you do not yet offer.

David K.๐Ÿ“ฑ
Hot
Deep tissue massage
"I need a sports massage this week, do you have openings?"
Maria S.๐ŸŒ
Warm
Sunday availability
"Are you open on Sundays? I can only come on weekends."
5 people asked about Sunday availability
Jason T.๐Ÿ“ธ
Cold
Group fitness classes
"Do you offer group classes? I saw something on Instagram."
  • Hot, warm, and cold temperature scoring
  • Follow-up draft messages, ready for your approval
  • Unmet demand detection: discover what customers want that you do not yet offer
Empty Slot Fill
Tomorrow 2:00 PM has a gap. These customers are most likely to book:
Sarah M.92%
James L.87%
Priya K.74%
"Hi Sarah! We have a 2 PM opening tomorrow. Would you like to grab it?"
Rebooking Reminder
These customers are overdue for a visit:
Amanda C. (34 days)Marco R. (28 days)Leila A. (21 days)
Seasonal Campaign
Mother's Day promo draft ready for your review.
Actions

The Nest Tells You What to Do Next

Fill empty slots. Recover cancellations. Reactivate lapsed customers. Run seasonal campaigns. Each action comes with a pre-ranked customer list and a draft message. Nothing goes out without your approval.

  • 8 action types: slot fills, cancellation recovery, rebooking reminders, promos, and more
  • Pre-ranked customer lists with draft outreach messages
  • Owner-approved only. Nothing goes out without your say-so.
The Brain

Your AI Business Advisor

The Brain analyzes patterns across your bookings, customers, and channels. It spots opportunities you would miss. Revenue dropping on Tuesdays? The Brain sees it. A loyal customer overdue for a visit? The Brain flags it.

๐Ÿง 
Tuesday Revenue Drop Detected

Revenue on Tuesdays has dropped 34% over the last 3 weeks. Your Tuesday appointment slots are only 40% filled, compared to 85% on other weekdays.

Recommended:Consider a Tuesday promotion targeting these 12 customers who typically book midweek.
๐Ÿ›ก๏ธ
At-Risk Customer Alerts

Know when a loyal customer is slipping away before it's too late. Get notified and take action.

โฐ
Overdue Customer Detection

Spot customers who haven't visited in longer than usual. The perfect time to reach out.

๐Ÿ’ฐ
Revenue Opportunity Finder

See exactly how much revenue you're leaving on the table, and how to capture it.

๐ŸŽฏ
Outreach Performance

Track which campaigns bring customers back and which ones fall flat.

๐Ÿ‘ฅ
Smart Customer Segments

Your customers automatically grouped: VIP, regular, dormant, at-risk, and new. Know who needs what.

๐Ÿ“ˆ
Upsell Opportunities

Discover which services your customers are likely to try next based on their history.

๐Ÿ“…
No-Show Risk Prediction

Flag upcoming bookings from customers who tend to cancel. Prepare backup plans in advance.

Digital Store

Sell Products Through Your Chatbot and Website

Live inventory. Guided product selection. Integrated analytics. Your customers browse and buy through your chatbot or your website. In-store pickup keeps it simple.

  • Product catalog with live inventory tracking
  • Guided conversational shopping through your chatbot on all 4 channels
  • In-store pickup only; no delivery logistics to manage
๐Ÿ’†
Relaxation Package
Services
In Stock๐ŸŒ ๐Ÿ“ฑ ๐Ÿ“ธ ๐Ÿ’Œ
๐Ÿ’…
Gel Manicure
Nails
In Stock๐ŸŒ ๐Ÿ“ฑ ๐Ÿ“ธ ๐Ÿ’Œ
๐Ÿงด
Argan Oil Serum
Hair Care
Low Stock๐ŸŒ ๐Ÿ“ฑ ๐Ÿ“ธ ๐Ÿ’Œ
โœจ
Facial Treatment
Skincare
In Stock๐ŸŒ ๐Ÿ“ฑ ๐Ÿ“ธ ๐Ÿ’Œ
๐Ÿชฎ
Styling Brush Set
Tools
In Stock๐ŸŒ ๐Ÿ“ฑ ๐Ÿ“ธ ๐Ÿ’Œ
๐Ÿง–
Spa Day Pass
Packages
Low Stock๐ŸŒ ๐Ÿ“ฑ ๐Ÿ“ธ ๐Ÿ’Œ

From Customer to Insight.

Your customers find you in many places. Pidgie handles every conversation. The Nest shows you the results.

Where your customers find you
๐ŸŒ
Your Website
Instagram
Facebook
WhatsApp
โ–ผ
conversations flow in
๐Ÿฆ

Pidgie

Pidgie handles every conversation, books appointments, answers questions, and captures leads. One engine across all your channels, 24/7.

โ–ผ
bookings, leads, revenue
๐Ÿชบ

The Nest

See everything Pidgie does for you. Revenue, bookings, customers, intelligence. Your complete business view in one dashboard.

The Complete Path

A customer finds you on Instagram. Pidgie books their appointment. The Nest tracks the revenue. The Brain spots the pattern. The Action Center brings them back. That is a living business.

See The Nest in Action

Book a 15-minute demo. We will show you The Nest running on a real business.

No commitment. No credit card. Just clarity.